Privacy Policy

TruePath Imaging is committed to protecting your privacy and providing a secure online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using this site, you agree to the practices described below.

Collection of Personal Information

When you submit forms on our website, we collect personally identifiable information, including your name, email address, phone number, and mailing address. In some cases, this information includes health-related details classified as Protected Health Information under HIPAA.

We also collect non-identifiable demographic and technical data such as ZIP code, browser type, device identifiers, and site usage statistics.

When you submit medical or health-related information through appointment or contact forms, we handle it in accordance with our Notice of Privacy Practices.

Use of Personal Information

We use personal information to provide requested services, respond to inquiries, operate our website, and manage communications. With your permission, we use your contact information to send information about services, updates, and other communications. You may opt out of non-essential communications at any time.

We do not use or disclose PHI for marketing purposes without written authorization, consistent with HIPAA requirements.

Disclosure to Third Parties

We do not sell or lease personal information. The Company shares limited information with trusted service providers who assist with operating the Site, delivering communications, analytics, or providing services. These providers operate under confidentiality obligations and, when required, Business Associate Agreements.

Mobile phone numbers and SMS opt-in data are not shared with third parties or affiliates for marketing or promotional purposes.

Mobile Messaging and SMS Communications

By providing your mobile phone number, you expressly consent to receive text messages, including SMS and MMS, from TruePath Imaging regarding appointments, care coordination, service notifications, and informational or promotional communications. Message frequency varies. Message and data rates apply.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact TruePath Imaging directly. Consent to receive text messages is not a condition of receiving services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with
any third parties.

HIPAA Compliance and PHI

If you are a patient of TruePath Imaging, we safeguard health-related information under the Health Insurance Portability and Accountability Act. Our Notice of Privacy Practices explains how PHI is used and disclosed and outlines your rights. You may request a copy from our office.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve site functionality and analyze performance. These tools collect anonymous data and are not linked to PHI. You may adjust browser settings to limit cookies. Some site features may not function as intended if cookies are disabled.

Security of Your Information

We use administrative, technical, and physical safeguards to protect information from unauthorized access or disclosure. Information submitted through secure forms is encrypted using SSL. Avoid sending PHI through unsecured channels such as standard email.

External Links

Our website includes links to external sites operated by other organizations. TruePath Imaging is not responsible for the content or privacy practices of those sites. Review their privacy policies before providing information.

Changes to This Policy

We update this Privacy Policy periodically. The revised version is available on this page, with a new effective date. Review it regularly to stay informed.

Contact Information

For questions about this Privacy Policy or privacy practices, contact:

Do not include sensitive personal or health information in general inquiries.

TruePath Imaging
12 Salt Creek Lane, Suite 430
Hinsdale, IL 60521
Phone: (630) 528-0582