Privacy Policy

TruePath Imaging is committed to protecting your privacy and providing a secure online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using this site, you agree to the practices described below.

Collection of Personal Information
When you submit forms on our website, we collect personally identifiable information, including your name, email address, phone number, and mailing address. In some cases, this information includes health-related details considered Protected Health Information under HIPAA.
We also collect non-identifiable demographic and technical data such as ZIP code, browser type, device identifiers, and usage statistics.

When you submit medical or health-related information, including appointment or contact forms, we handle it in accordance with our Notice of Privacy Practices.

Use of Personal Information
We use your personal information to provide requested services, respond to inquiries, and operate our website. We contact you to share information about our services or request feedback. We do not use or disclose PHI for marketing purposes without written authorization, in line with HIPAA requirements.

Disclosure to Third Parties
We do not sell or lease your personal information. We share limited data with trusted vendors who support hosting, analytics, or communications. These vendors operate under confidentiality obligations and, when required, Business Associate Agreements.

Mobile Messaging and SMS Communications
By providing your mobile phone number, you expressly consent to receive text messages, including SMS and MMS, from TruePath Imaging regarding appointments, care coordination, service notifications, and informational or promotional communications. Message frequency varies. Message and data rates apply.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact TruePath Imaging directly. Consent to receive text messages is not a condition of receiving services.

HIPAA Compliance and PHI
If you are a patient of TruePath Imaging, we safeguard any health-related information you provide under the Health Insurance Portability and Accountability Act. Our Notice of Privacy Practices explains how we use and disclose PHI and outlines your rights. You may request a copy from our office.

Cookies and Tracking Technologies
We use cookies and similar technologies to improve site functionality and analyze performance. These tools collect anonymous data and are not linked to PHI. You may adjust browser settings to limit cookies. Some features may not function as intended if you do.

Security of Your Information
We use administrative, technical, and physical safeguards to protect your data from unauthorized access or disclosure. Information submitted via secure forms is encrypted using SSL. Avoid sending PHI through unsecured channels such as standard email.

External Links
Our website links to external sites operated by other organizations. TruePath Imaging is not responsible for the content or privacy practices of those sites. Please review their privacy policies before providing information.

Changes to This Policy
We update this Privacy Policy periodically. The revised version is available on this page, with a new effective date. Review it regularly to stay informed.

Contact Information
For questions about this Privacy Policy or our privacy practices, contact us:

TruePath Imaging
12 Salt Creek Lane, Suite 430
Hinsdale, IL 60521
Phone: 630.528.0582

Do not include sensitive personal or health information in general inquiries.